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CUSTOMER SERVICE REP - 1776

Date: Nov 28, 2018

Location: San Jose, CA California, US

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Requisition ID#43964

 

 

CSI #: 1776, Station Address: 1151 Tully Rd., San Jose, CA 95122 - (408) 286-0406

 

This position is for local residents only.
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SUMMARY

Operates a retail facility by providing “4-Step” customer service, while accurately transacting sales of fuel and merchandise.  Maintains clean and safe work premises, in accordance with Company and statutory standards.

ESSENTIAL FUNCTIONS

·         Provides top quality service, including the “4-Step” service, at all times and to every customer in accordance with company standards and training.·         Conducts sales transactions accurately and quickly.  Enters all transactions into register, accepts payment, and accounts for all funds.·         Performs daily station cleaning according to CORE schedules; stocks and merchandises as instructed by management.·         Takes measures to preserve the safety of self, fellow employees and all others in the work location. 

ADDITIONAL DUTIES AND RESPONSIBILITIES

·         Compliance with wage and hour laws by using the time-clock to record hours worked, as well as, taking meal periods and rest breaks as required by law and Company policy.·         Secures all funds in safe or register.  Makes timely drops and maintains cash drawer at or below maximum level.·         Reviews and checks customer credit cards strictly following Company policies and procedures. Obtains electronic or telephone authorization for all charges. Mechanically imprints all manually entered cards.·         Takes reasonable precautions and measures to protect company assets.·         Understands, complies, and supports all processes and procedures as they are implemented.·         Reports all incidents to management.  Fills out appropriate forms as needed.·         Based on location: prepares food and drinks; cleans, stocks and maintains food prep area in compliance with health codes.·         Performs other duties, as assigned.

 

JOB SPECIFICATIONS

Skills and Experience

Required:·         Ability to read, write, and speak English.·         Ability to work unsupervised in a fast-paced environment.·         Arithmetic skills to an eighth grade level. ·         Appropriate handling of emergency situations.·         Strong interest in customer service.·         Must possess required up to date certificates, as required by law, for food handling in specified locations. Preferred:·         Previous cash handling and customer service experience.·         Previous retail experience.·         Positive, out-going personality.

PHYSICAL DEMANDS

·         Frequent bending, twisting, and lifting at least 20 lbs. in narrow spaces.·         Working unaccompanied, standing, and without defined break periods. Occasionally working extended shifts of 12 hours or more, as assigned.·         Heavy cleaning with strong chemicals.·         Spoken, and telephone interaction with office and station personnel, contractors and vendors, and corporate personnel.·         Periodic exposure to all outdoor conditions at all times of day.·         Occasional exposure to prolonged periods in walk-in coolers at 34°F.  ·         May also experience extreme hot temperatures when operating store equipment.

STANDARDS

·         Reliable, punctual, and ethical. Available for work on all shifts, as assigned.·         Well-organized approach to work and maintenance of work areas.·         Courteous, business-like contact with co-workers, customers, vendors, and community at large.·         Neat appearance and good personal hygiene in compliance with company image standards.·         Must conduct themselves at all times, in accordance with the CSI Code of Conduct.

 

 

Chevron Stations Inc. is a drug-free workplace committed to a diverse workforce.

Chevron Stations Inc. is a wholly owned subsidiary of Chevron U.S.A. Inc. We sell gasoline and convenience products at our retail stores. We are looking for hard working people who value safety, have a positive work attitude and enjoy working with customers. If you enjoy working with people in a dynamic and ever changing work environment, Chevron is the place for you. 

 

Chevron Stations Inc. is an Equal Opportunity / Affirmative Action employer.  We are committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability.  Applicants with a physical or mental disability who requires a reasonable accommodation from any part of the application or hiring process may contact us at 1-800-450-8025.

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

 

Chevron Stations Inc. is a drug-free workplace committed to a diverse workforce.

 

External hires will be required to undergo a background check and drug screen.  Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the California’s Department of Fair Employment and Housing (DFEH) regulation, San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative For Hiring Ordinance, Oregon House Bill 3025 “Ban the Box, Portland Ordinance No. 187459, and Seattle Fair Chance Employment Ordinance .  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability status.


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

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