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Spanish Speaking Business Support Specialist (Direct Hired Contractor)

Date: Jan 12, 2017

Location: Not in list, NCR (Manila), Philippines

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Chevron is one of the world's leading energy companies, with approximately 60,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources, including biofuels and geothermal energy.


Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City.  With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.


Chevron is accepting online applications for the position of Spanish Speaking Business Support Specialist (Direct Hired Contractor) located in Makati City, Philippines through January 31, 2017 at 11:59 p.m. (Eastern Standard Time).


Responsibilities for this position may include but are not limited to:


SAP Plant Maintenance (United States, Africa, Asia Pacific)

  • Creates and makes changes to functional locations, equipment and work centers within the SAP Plant Maintenance equipment database as and when notified from PFO staff within country
  • Provides global support in resolving SAP PM issues with regards to CATT Sheet uploads, SAP PM error messaging system
  • Serves as Material Master Gatekeeper for SAP Plant Maintenance
  • Handles all types of escalations/issues
  • Provides monthly BI report to all countries to keep the business updated regarding the Retail Maintenance Cost
  • Runs monthly reports to determine any COT or abandoned sites and makes the appropriate changes to the equipment information with SAP PM
  • Trains users on the usage of SAP PM and Contractor interface
  • Provides guidance in the evaluation and documentation of system administration and operational processes


COCO Master Data (United States)

  • Responsible for the creation, update and maintenance of Business Location, Ship To, Bill To, and Payer and rental contract of Company Owned Company Operated (COCO) stations
  • Works with COED in ensuring that stations are set-up with the correct fuel material codes to ensure proper billing and timely deliveries.
  • Provides support in resolving month-end closing issues for COCO stations


Freight Diversion Reimbursement Claim (United States)

  • Reviews reimbursement claims raised by Business Consultants due to additional costs incurred by Marketers caused by Freight Diversion and ensure that Marketers are credited with the correct amounts.
  • Works with the Credit Group for the payments to be made to the Marketers


Terminal Rents (United States)

  • Handles creation, update and maintenance of Terminal Rents Contracts
  • Works with Business Processing Group / Commercial Products Team when there’s a need to create Ship To, Bill To, Payer for a new Terminal Rents Contracts
  • Works with TPG SME when there’s a need for cancel and rebill


Non-Fuel Material Master Creation

  • Creates non-fuel product code for Americas Sales and Services business units to be used for billing


SOX Internal Audit

  • Performs daily audit for Property Lease and monthly audit for Rents to ensure that SOX compliance



Required Qualifications:

  • Graduate of Bachelor’s Degree
  • Candidates must be able to fluently read, write and speak in English AND Spanish to qualify
  • At least 1-2 years experience doing customer support functions
  • Proficient in the use of MS Office applications
  • Can work with minimal supervision
  • Good analytical and problem-solving skills
  • Can deliver effective presentations across a multi-cultural customer base
  • Open to work on weekends and holidays
  • Willingness to work on a night shift schedule and on varied hours based on business needs
  • Open to work as Direct Hired Contractor



Relocation Options:

Relocation will not be considered within Chevron parameters.


International Considerations:


Selected candidates will work in Philippines under the local payroll system and benefits.

Privacy Policy


By submitting an application/uploading your resume or CV, you acknowledge and agree that you are providing personal information about you to Chevron, it subsidiaries and affiliates, to consider whether you are an appropriate candidate for a position and that such information may be shared with Chevron affiliates, subsidiaries, or vendors and may be transferred to locations outside the country of collection.


All information supplied will be treated as strictly confidential for the purpose of selection and recruitment. Only short-listed candidates will be notified, for candidates not selected, we would like to thank you in advance for your interest in a Chevron career.


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