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Technical and Business Analyst

Date: Feb 16, 2019

Location: Makati, NCR (Manila), PH

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Chevron is one of the world's leading energy companies, with approximately 60,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources, including biofuels and geothermal energy.


Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City.  With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.


Chevron is accepting online applications for the position of Technical and Business Analyst located in MakatiNCR (Manila)/Philippines  through March 6, 2019 at 11:59 p.m. (Eastern Standard Time).


Requsition ID#386905


Key Responsibilities: 

  • Provides daily operational support for several applications by troubleshooting incidents to identify root causes and solutions.
  • Performs coding, unit testing and/or system configuration changes to resolve defects and/or develop new enhancements, utilizing standard procedures and techniques.
  • Monitors interfaces/data loads, administers security, and monitors application performance.
  • Identifies areas for improvement through understanding of technical and business requirements.
  • Supports and/or drives technical upgrade projects and change initiatives.
  • Plans, organizes and coordinates technical work activities with business users and other support organizations as applicable.
  • Consults to IT and business partner on applying technology to business opportunities and planning and implementation of cross-functional applications
  • Collaborates with customers, gathering and modeling business requirement/data, business processes, and other business rules in order to ensure alternatives have been carefully considered and that the chosen solution meets business objectives.
  • Applies the appropriate business analysis tools and methods as needed, in support of existing applications, or in support of the study of proposed changes to the business processes.
  • Adheres to Incident, Problem, Release and Change Management procedures to meet application SLAs and high system reliability (e.g. utilizes Remedy tools).
  • Develops and maintains business and/or technical support documentation.
  • Maintains IP Compliance on systems and software as appropriate.


Required Qualifications:

  • Bachelor's Degree in Computer Science or other relevant fields
  • Excellent customer focus, communication skills, and results-orientation
  • At least 3 years relevant work experience
  • Experience in an IT project implementation or Agile Scrum. Demonstrated application of solid IT Business Analysis or Project Management practices to deliver effective business solutions.
  • Good understanding of methodologies used to manage projects
  • Solid understanding of system configuration and integration points on supported applications
  • Ability to multitask, meet deadlines, prioritize requests, and work independently while producing quality work
  • Flexible and adaptable when priorities shift due to changing situations


Critical Selection Criteria:

  • Domain Knowledge-Understanding of Finance and Corporate Function business processes. Fundamental knowledge on Chevron IT landscape to aid in application support. Proficient with the SDLC and ITSM Processes.
  • Analytical Skills-Gather and model business requirements, conceptualize solutions and distill them into discreet functional requirements. Diagram processes and data flows, identify inefficiencies and recommend best practices or improvements.
  • Communication/Interpersonal Skills-Effectively build and maintain successful working relationships. Tailor communications to audience and articulate complex concepts. Lead meetings and promote an inclusive environment to encourage full participation.
  • Organization Skills-Help the business prioritize application-related issues and create an overall plan to address them.  Self-motivated, manage priorities to deliver high quality solutions. Collaborate with remote team members and SMEs.


Preferred Qualifications:

  • Experienced with the ff: .NET Development: ASP.NET, C#, HTML, JavaScript, Ajax, CSS, SQL Server, IIS, Visual Studio
  • Working proficiency of XSLT and XML
  • Familiarity in working across multiple systems and platforms
  • Knowledge of General Ledger Accounting (to evaluate, analyze, and prioritize data in various forms and formats)
  • Familiar with Agile Methodology + MS TFS
  • Experience in scaling and performance tuning of applications
  • Experience with systems integration (ERP preferred)


Relocation Options:

Relocation will not be considered.


International Considerations:

Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.


Regulatory Disclosure for US Positions:

Chevron is an Equal Opportunity / Affirmative Action employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Chevron participates in E-Verify in certain locations as required by law.

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