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Content and Knowledge Specialist

Date: Mar 11, 2019

Location: Makati, NCR (Manila), PH

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Chevron is one of the world's leading energy companies, with approximately 60,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources, including biofuels and geothermal energy.


Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City.  With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.


Chevron is accepting online applications for the position of Content and Knowledge Specialist  located in Makati City, Philippines through March 29, 2019 at 11:59 p.m. (Eastern Standard Time).


Requsition ID#397538


Responsibilities for this position may include but are not limited to:


  • Coordinate and manage the HR portal and knowledge management strategy.
  • Lead and oversee content management including intake process, prioritization and execution.
  • Partner and collaborate with HR content stakeholders to develop and update content.
  • Ensures accuracy of all HR Portal and Knowledge Management content.
  • Lead and develop documentation maintenance strategy for HRSS.
  • Lead regular portal and knowledge management system content audit process.
  • Lead and manage documentation maintenance procedures.
  • Manage and develop knowledge management and procedural content and partner with COE, Business HR and other parties as needed.
  • Ensure communication of content changes to all impacted groups.



Required Qualifications:


  • Bachelor’s degree graduate, preferably in Business, Human Resources, Communications or related field
  • At least 5 years of relevant experience
  • Experience in content management and development
  • Experience in project management
  • Excellent oral and written communications and interpersonal skills
  • Strong analytical and problem-solving skills
  • Demonstrated ability to identify process improvement opportunities and implement solutions
  • Knowledge and experience of case management systems (e.g. ServiceNow) desirable


Relocation Options:


  • Relocation will not be considered within Chevron parameters.

International Considerations:


  • Selected candidates will work in Philippines under the local payroll system and benefits.
Regulatory Disclosure for US Positions:
Chevron is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Review federal laws protecting equal rights for applicants and employees (EEO is the Law)
Chevron participates in E-Verify in certain locations as required by law.
For more information about E-Verify please click on a link below.
E-Verify Poster (English) or E-Verify Poster (Spanish)

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