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Specialist, Content and Knowledge Management

Date: Nov 21, 2019

This is a position only for Buenos Aires, Argentina

 

Chevron is one of the world's leading energy companies, with approximately 45,000 employees working in countries around the world. Chevron explores, produces and transports crude oil and natural gas; refines, markets and distributes fuels and other energy products; manufactures and sells petrochemical products; generates power; and develops future energy resources.  Chevron values integrity, trust, diversity and ingenuity.

 

The Chevron Business Support Center (BASSC), located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications for the position of Specialist, Content and Knowledge Management. Successful candidates will join the Human Resources Shared Services Center, which is initiating operations in Buenos Aires in 2019. The Human Resources Shared Services Center will be part of a successful multifunction service center with a workforce of more than 500 employees, that delivers business services and solutions across the globe since 2006.

 

Key Job Responsibilities

 

•Coordinates and manages the HR portal and knowledge management strategy.

•Leads and oversees content management including intake process, prioritization and execution.

•Partners and collaborates with HR content stakeholders to develop and update content.

•Ensures accuracy of all HR Portal and Knowledge Management content.

•Update content through HTML coding

•Manage and author content for procedural documentation, soliciting input from HRSS, COEs, and other parties as needed

•Plan update cycles in partnership with content owners by analyzing volume, duration, and overlaps

•Proactively solicit validation of accuracy of existing content based on a defined cadence

•Communicate content changes as appropriate

•Understand possible system issues and escalations

•Inventory of internal and external links within ServiceNow

 

 

Required experience and qualifications

 

•Bachelor´s degree in Business, Human Resources, Communications or related careers.

•+2 years of experience in content management and development.

•Strong analytical skills.

•Experience in working with HR Information Systems, preferably Service Now

•Must be highly proficient in English.

•Demonstrated ability to identify process improvement opportunities and implement solutions

•Opened to learn and develop technical coding (Basic level)

•Strong verbal, written and interpersonal communication skills.

•Ability to work in a multicultural and diverse environment.

•Teamwork and customer service skills.

 
 

This is an exciting opportunity to join a new operation, getting involved in a new project and living the energetic and challenging environment of a startup! The company offers a competitive base pay, annual variable compensation, work from home program, family health premium plan, supplemental life insurance,  day care subsidy, English lessons and Educational Assistance Program.

 

 

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